Influocial

Terms & conditions

This site, Influocial.com (hereafter referred to as Influocial, site, or website) is owned and operated by Influocial Technologies LLC (hereafter referred to as Influocial, we, or company). Influocial provides a platform for Shopify brands to manage creator campaigns, collect UGC, and track performance.

Please carefully read, review, and understand our Terms and Conditions before using any services or products from Influocial.com. By accessing or using the site, you agree to be bound by these terms and any policies referenced within.

If you do not agree with these terms, you should leave the site immediately and not use any of the materials or services available here.

1. Platform access and eligibility

To use Influocial, you must be at least 18 years old and able to form a binding contract. You agree to provide accurate information and use the platform only for lawful business purposes.

You are responsible for ensuring your campaigns comply with applicable advertising, disclosure, and platform policies.

2. Accounts and security

You are responsible for all activity that occurs under your account. Keep your login credentials secure and notify us promptly of any unauthorized use.

Influocial accounts are for internal business use. You may not share access outside your organization without our written permission.

3. Creator content and usage rights

Creators generally retain ownership of their content unless otherwise agreed between the creator and brand. Brands are responsible for securing the usage rights they need and for ensuring proper disclosures (for example, #ad or #sponsored when required).

You grant Influocial a limited, non-exclusive license to host, display, and process content solely to provide the services. We do not grant you any additional rights beyond your agreements with creators.

User accounts and subscriptions are non-transferable . For agencies: please ensure each client has their own account if they require direct access or support.

4. Payments, subscriptions, and refunds

Subscriptions are billed in advance and renew automatically unless canceled before the renewal date. You are responsible for any taxes, fees, or charges associated with your account.

Refunds, if applicable, follow our published refund policy. Please contact support within the stated window for eligibility.

5. Disclaimers and limitation of liability

Influocial is provided “as is” without warranties of any kind, express or implied. We do not guarantee uninterrupted service, specific results, or compatibility with every third-party tool.

To the fullest extent permitted by law, Influocial will not be liable for indirect, incidental, special, or consequential damages arising from your use of the platform.

6. Account termination and suspension

Influocial may suspend or terminate accounts that violate these terms, misuse the platform, or create risk to creators, brands, or the community, including but not limited to

  • Fraudulent or misleading campaigns and claims
  • Harassment or abusive behavior toward creators or staff
  • IP infringement or unauthorized use of creator content
  • Spamming, scraping, hacking, or other security threats
  • Violations of advertising disclosure or platform policies

7. Privacy and data

We take privacy seriously. Influocial does not sell your personal information. We use data to operate the platform, support customers, and improve our services.

  • Account management and authentication
  • Campaign setup and creator communications
  • Billing, support, and fraud prevention
  • Analytics and performance reporting
  • Legal and compliance obligations

By using Influocial services, you consent to the collection and use of your data as described in our Privacy Policy.

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